Shipping policy
Shipping Policy
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service.
How do we ship packages? Packages are shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide? Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs? We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
| Location | Estimated Shipping Time |
|---|---|
| United States | 4–6 Business days |
| Canada, Europe | 7–10 Business days |
| Australia, New Zealand | 7–10 Business days |
| Rest of World | 7–14 Business days |
Processing time: 1–3 business days before shipment.
Do you provide tracking information? Yes, you will receive an email once your order ships that contains your tracking information. If you haven't received tracking info within 5 days, please contact us.
Will my items be sent in one package? For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any questions, please contact us at info@daiolshop.com.